# Mohammed Ahmed Hussain

**Product Sales & Operations | AI & Automation | SaaS**  
Hyderabad, Telangana, India

## Summary

Product Sales & Operations professional with 5+ years across technology sales, AI solutions, SaaS, customer success, business operations, and process improvement.

Work sits between business and technology: partnering with leadership, customers, sales teams, and product/technical teams to demonstrate solutions, improve products, streamline operations, and turn complex workflows into practical systems.

Hands-on across AI agents, automation, SaaS products, customer onboarding, product testing, sales operations, team training, and cross-functional execution.

## What I bring

- **Revenue mindset** — positioning, demos, selling, and adoption
- **Product thinking** — customer needs into product improvements
- **AI & automation** — efficient workflows with AI and integrations
- **Operational execution** — processes, documentation, scalable systems
- **Leadership & collaboration** — across sales, product, technical, and customer teams

## Selected work themes

1. AI SaaS product operations (ContactSwing AI)
2. Sales & revenue operations
3. Business automation
4. Customer onboarding & implementation

## Skills

### Product & revenue
Product sales, SaaS sales, solution selling, product demonstrations, customer success, revenue operations, CRM & HubSpot, outbound strategy

### AI & automation
AI agents, voice AI, workflow automation, LLM applications, process automation, AI product testing, Zapier, AI voice workflows

### Operations
Customer onboarding, process improvement, SOP development, KPI management, team training, cross-functional operations

### Technology
CRM, APIs & integrations, AWS & GCP, automation platforms, product QA, business systems, Twilio & DNS, Google Workspace

## Current role

**Product Sales & Operations Manager**  
ContactSwing AI · Core Team · Jan 2024 – Present · Hyderabad

Responsibilities include product demos and discovery, onboarding and go-live, account management, outbound/sales support, AI product testing, translating customer feedback into product improvements, coordinating with product/technical teams, building automations, training sales teammates, and working with CEO / CTO / VP leadership.

## Contact

- Website: https://ahmedhussain.in/
- Email: ahmedhussainpvt@gmail.com
- LinkedIn: https://www.linkedin.com/in/ahmedhussainpvt/
- Resume: https://ahmedhussain.in/Ahmed%20Resume.pdf